My order hasn't arrived — what do I do?
Email us at hello@mendingco.com with your order number. We'll investigate immediately and send a replacement or full refund if the order is confirmed lost.
Do the products actually work?
We only list products we've tested ourselves. Results vary by person — the tools work best when used regularly, not just once.
Are these medical devices?
No — Mending products are general wellness and recovery tools, not medical devices. If you have a diagnosed health condition, check with your doctor before use.
Does the acupressure mat hurt?
It feels intense at first, like a deep tissue massage. The discomfort fades within 2–3 minutes. Wear a thin t-shirt for your first session to reduce the intensity.
How long until I see results?
Most customers notice a difference within the first week of consistent use. The acupressure mat tends to give the most immediate relief.
What's your return policy?
30-day no-questions-asked returns. Email hello@mendingco.com within 30 days of receiving your order for a refund or replacement.
My item arrived damaged — what do I do?
Email hello@mendingco.com with a photo and your order number. We'll send a replacement immediately at no cost.
How long do refunds take? 5–7 business days to your original payment method once the return is confirmed.